Contact Us

Have questions about our TruOrganic™ Matcha or need support? We're here to help! Get in touch with our friendly team.

Get in Touch

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Email Support

Send us an email and we'll get back to you within 24 hours.
support@withinus-truorganic.store

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Phone Support

Call us Monday to Friday, 9 AM to 5 PM EST.
(417) 258-0333

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Our Address

Visit us at our headquarters for in-person support.
12892 Lawrence 2137, Mt Vernon, MO 65712

Send us a Message

Have a specific question about our TruOrganic™ Matcha or need assistance with your order? Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Once your order is processed, you'll receive a confirmation email with tracking information. You can also contact our support team for order updates.

We offer a 30-day money-back guarantee on all our products. If you're not satisfied, contact us within 30 days of purchase for a full refund.

Currently, we ship within Canada and the United States. International shipping options are coming soon!

Standard shipping takes 3-5 business days within Canada and 5-7 business days to the United States. Express shipping options are available.